Local residents that have tested positive will either be phoned or visited by a team from the Council if national contact tracers are unable reach them in the first 24 hours.
We are now running a local Test and Trace service, working with the national NHS Test and Trace to help contact local residents who have tested positive for COVID-19.
This will help ensure that details of their close contacts are captured quickly. Those people can then be contacted and told that they need to self-isolate, break the chain of infection, and help slow the spread in Bedford Borough further.
When an individual tests positive for COVID-19, the national NHS Test and Trace service will try to contact them. If NHS Test and Trace is unable to get in touch after 24 hours, we will follow up, by phone, by text or by coming to the door. Phone calls and text messages and will come from a local 01234 or private number and, if visited at home, it will be by a council officer with an ID badge.
If contacted by the NHS Test and Trace or by Bedford Borough Council to ask about contacts, it’s important that people share information open and honestly. This information will be handled with strictest confidence. Sharing contacts will help to keep communities safe, save lives and avoid further restrictions on public life.
If you have symptoms of coronavirus (a new, continuous cough, high temperature, or a loss of, or change to your sense of taste or smell), please book a test via nhs.uk/coronavirus or by calling 119. Free testing is available 7 days a week in Bedford.